Via the Management ConsoleIf you are logged in to the Management Console, you can simply click Get Help from your account drop-down. GeneralThis article applies to all TeamViewer customers with a Remote Access, Business, Premium, Corporate or Tensor license.If you're not able to find an answer to your question here in the Community, or in our Knowledge Base, it may be necessary to submit a ticket to TeamViewer.📌Note: Please keep in mind that submitting a ticket requires a valid TeamViewer license.Sometimes a TeamViewer staff member or moderator may also ask you to do this if we need additional information from you which can only be provided through a ticket.How to submit a ticketVia the TeamViewer website:To submit a ticket to us:just go to down to and click Submit a ticketand log in to the Support Portal with your licensed TeamViewer Account📌Note: If the account is not linked to a valid TeamViewer license, the support portal will instead load the TeamViewer Community.In the Support Portal, click on New Support ticket or find the answer to your question in the Knowledge Baseĭirect link:To submit a ticket to us:just go to in with your licensed TeamViewer Account📌Note: If the account is not linked to a valid TeamViewer license, the support portal will instead load the TeamViewer Community.In the Customer Portal, click on New Support ticket or find the answer to your question in the Knowledge Base

Teamviewer support portal